To keep track of the many customer requests, we close the ticket after our response - but don't worry! As soon as you respond to our answer, i.e. answer, the ticket is automatically marked as open again. Tickets are only considered closed when your request has been processed and your problem has been solved.
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Can I use my account for commercial purposes?
Of course, you may also use your account for commercial purposes. The World Wide Web is the most...
I have opened a ticket, but have not yet received a response.
As a rule, you will receive an answer from our support team shortly after your request. In case...
What do I need to consider when sending a support request?
If you have a question that you can't find an answer to in our FAQs, please contact us by email...
My question about "emails" was not answered here.
If you have a question to which you have not found an answer in our FAQs, please contact our...
Does Net-Build allow the sending of advertising messages?
The distribution of SPAM (UBE/UCE) is strictly prohibited in accordance with our General Terms...
