Our support is available around the clock via ticket system or e-mail. The response time depends on the current workload in support, but it usually takes no longer than 24 hours. If you have not received an answer from us after 24 hours, you are welcome to check the status of your request with us. In about 99% of the cases you will receive an answer from our support after 1-2 hours.
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Can I use my account for commercial purposes?
Of course, you may also use your account for commercial purposes. The World Wide Web is the most...
I have opened a ticket, but have not yet received a response.
As a rule, you will receive an answer from our support team shortly after your request. In case...
What do I need to consider when sending a support request?
If you have a question that you can't find an answer to in our FAQs, please contact us by email...
My question about "emails" was not answered here.
If you have a question to which you have not found an answer in our FAQs, please contact our...
Does Net-Build allow the sending of advertising messages?
The distribution of SPAM (UBE/UCE) is strictly prohibited in accordance with our General Terms...
